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How to withdraw funds

To withdraw money from your account:

  1. Go to the Funds section and select Withdrawal.

  2. Choose your eWallet account.

  3. Select the currency.

  4. Choose your payment method.

  5. Enter the amount and confirm.

If your funds are on a trading account
Transfer them to your eWallet first:

  1. Go to Funds → Transfer.

  2. Select your trading account as the source.

  3. Choose your eWallet as the destination (both accounts must be in the same currency).

  4. Confirm the transfer.

  5. Return to the Withdrawal page and complete your withdrawal.

Before you withdraw

  • Your account must be fully verified before you can withdraw funds.

  • For security and to meet compliance requirements, withdrawals are normally returned to the same payment method you used for your deposit.

Processing times vary by payment method — see How long does a withdrawal take? If a withdrawal doesn't go through, see Troubleshooting failed withdrawals.

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