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How can I update my personal information?

To update your profile:

  1. Go to the Profile Info page.

  2. Click Update next to "Profile info."

  3. Edit your personal details.

  4. Save your changes, and select Proceed when the confirmation appears.

Important: Updating certain personal details resets your verification level. After updating, you'll need to reverify your identity to regain full access to financial operations (for example, deposits and withdrawals). This is part of our Know Your Client (KYC) and Anti-Money Laundering (AML) obligations — which is why you're asked to confirm before the change is applied.

Note: You can't change your email address yourself. To request an email change, see How can I change my email address?

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