If your withdrawal request failed and no money was taken from your account, try the following:
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Double-check your withdrawal details (wallet address, bank info, etc.)
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Try submitting the request again
If the money was deducted but not received yet:
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Please wait up to 3 business days
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Processing time depends on your withdrawal method and provider
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Some methods may process faster, others may take longer
Still haven't received your funds?
Contact our support team by submitting a request here.
We’ll help you investigate and resolve the issue.