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What documents are accepted for proof of address (PoA)?

We accept most standard documents that clearly show your full name, address, and issue date, and the required validity of the document varies, depended on your account jurisdiction. To learn the jurisdiction your account is located in and the required validity of the supported documents, please use our Chatbot or contact [email protected].

You can upload PDFs or photos — both are accepted.

Common examples:

  • Utility bills (water, gas, electricity, internet)

  • Bank or credit card statements

  • Tax bill (valid for 1 year)

  • Mortgage statement

  • Lease or rental agreement

  • Government letters (e.g. pension, benefits, housing)

  • Certificate of voter registration

  • Employer’s certificate of residence

Alternative documents (if address visible):

  • Passport

  • National ID

  • Driving license

Make sure the document is clear, complete, and readable — blurry or cropped files will be rejected.

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